Privacy Policy

MS2 Agency LLC website is owned by MS2 Agency LLC, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by MS2 Agency LLC, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using MS2 Agency LLC website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the MS2 Agency LLC, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via support@ms2insurance.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@ms2insurance.com.

Effective Date: May 24, 2024

MS2 Agency, LLC ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ms2insurance.com/quote or www.ms2insurance.com/quote-legal. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Data: We may collect personally identifiable information such as your name, address, email address, and phone number.

Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, browser type, access times, and the pages you view.

2. Use of Your Information We use the information we collect to:

Provide, operate, and maintain our website

Improve, personalize, and expand our website

Understand and analyze how you use our website

Develop new products, services, features, and functionality

Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

Process your transactions and manage your orders

Find and prevent fraud

3. Disclosure of Your Information We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

4. Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Contact Us If you have questions or comments about this Privacy Policy, please contact us at: MS2 Agency LLC, 3846 Arlington Ave., Fort Gratiot, MI 48059 Phone: 833-672-8326 Email: support@ms2insurance.com

Terms of Service

Effective Date: May 24, 2024

These terms of service ("Terms", "Agreement") are an agreement between MS2 Agency, LLC ("MS2 Agency", "us", "we", "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the www.ms2insurance.com/quote website and any of its products or services (collectively, "Website" or "Services").

1. Accounts and Membership You must be at least 18 years of age to use this Website. By using this Website and by agreeing to this Agreement, you warrant and represent that you are at least 18 years of age. If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it.

2. User Content We do not own any data, information, or material ("Content") that you submit on the Website in the course of using the Service. You shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all submitted Content.

3. Billing and Payments You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Where Services are offered on a free basis, payment may be required to continue usage of some parts of the Service.

4. Accuracy of Information Occasionally there may be information on the Website that contains typographical errors, inaccuracies, or omissions that may relate to promotions and offers. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Website or on any related Service is inaccurate at any time without prior notice.

5. Prohibited Uses In addition to other terms as set forth in the Agreement, you are prohibited from using the Website or its Content:

For any unlawful purpose

To solicit others to perform or participate in any unlawful acts

To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances

To infringe upon or violate our intellectual property rights or the intellectual property rights of others

To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability

6. Limitation of Liability To the fullest extent permitted by applicable law, in no event will MS2 Agency, LLC, its affiliates, directors, officers, employees, agents, suppliers, or licensors be liable to any person for any indirect, incidental, special, punitive, cover, or consequential damages.

7. Changes and Amendments We reserve the right to modify this Agreement or its

Copyright 2024: MS2 Agency LLC, 3846 Arlington Ave., Fort Gratiot, MI 48059

Phone: (810) 525-1726 Email: support@ms2insurance.com

SMS Terms & Conditions

Business Name:
MS2 Agency LLC

Product Description:
By opting into MS2 Agency LLC’s SMS program, you consent to receive recurring text messages from MS2 Agency LLC related to your insurance, financial services, and product updates. These may include—but are not limited to—policy notifications, appointment reminders, service updates, promotional offers, and important account-related information.

Message Frequency Disclosure:
Message frequency may vary depending on your interaction with MS2 Agency LLC’s services, but you may receive up to 5 messages per month.

Message and Data Rates May Apply:
Message and data rates may apply. Please consult your mobile carrier for details regarding your plan’s text messaging and data rates.

Customer Care Contact Information:
For assistance, you can contact MS2 Agency LLC Customer Support by email at support@ms2insurance.com or by phone at (810) 525-1726.

Opt-Out Instructions:
You can cancel the SMS service at any time. Simply reply STOP to any message to unsubscribe. Upon unsubscribing, you will receive a confirmation text to verify that you have been removed from our SMS list. To resume receiving messages, reply START at any time.

Additional Information:
We value your privacy and will not share your mobile number or personal information with third parties for marketing purposes. All collected information will be used in accordance with our Privacy Policy.

SMS Privacy Policy

Business Name:
MS2 Agency LLC

Purpose of SMS Communications:
MS2 Agency LLC uses text messaging (SMS) as a secure and convenient way to communicate with clients and prospects regarding insurance policies, financial solutions, appointment scheduling, service reminders, and promotional updates.

Information We Collect:
When you opt in to receive SMS messages, we may collect:

• Your mobile phone number

• Your name or company name (if voluntarily provided)

• Your communication preferences

• Message interaction data (e.g., delivery confirmations, opt-out requests, etc.)

We do not collect sensitive personal information (such as payment data, Social Security numbers, or health information) via SMS.

How We Use This Information:
Your information is used strictly to deliver the SMS communications you’ve opted in to receive. We may use it to:

• Send important service or policy updates

• Deliver appointment reminders or confirmations

• Share promotional or educational messages related to MS2 Agency’s insurance and financial products

• Improve message relevance and engagement based on interaction

Data Sharing and Security:
MS2 Agency LLC does not sell, rent, or share your phone number or personal data with unaffiliated third parties for marketing purposes.
We employ reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

SMS communications are processed through secure, compliant platforms such as Drop Cowboy and Constant Contact, which maintain adherence to TCPA, CTIA, and carrier guidelines.

Opt-Out and Control:
You may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, you will receive one final confirmation message stating that you have been unsubscribed. To rejoin, reply START at any time.

Data Retention:
MS2 Agency LLC retains SMS interaction data only as long as necessary to fulfill communication purposes or comply with legal and operational obligations.

Contact Information:
For questions or concerns regarding our SMS Privacy Policy, contact us at:
📧 support@ms2insurance.com
📞 (810) 525-1726